| Account management We don’t just talk about customer service, we really believe in it. That is why we provide Account Management as an optional service that runs alongside the technology to provide you with valuable data and deal with any issues that you may have. Our knowledgeable staff pride themselves on offering ‘one call resolution’ to most problems, resolving your queries without any fuss or delay. The service operates 24 hours a day, 365 days a year, and, with a direct dial number to your own personal account manager, there is always a friendly voice ready to provide all the help and advice you need. The account management team also collate the copious quantities of valuable data that is derived from SProc.Net, providing you with a helpful insight into your service requirements and operational costs. From identifying inefficiently deployed temporary staff to suggesting improvements to contracts, you will be amazed at the kind of indispensable information you will be able to take advantage of. |
 Our knowledgeable staff pride themselves on offering ‘one call resolution’ to most problems, resolving your queries without any fuss or delay" |
